Careers

Cellar/Warehouse Team Member

San Francisco

As a member of the Cellar/Warehouse Team, providing Verve Wine customers with an extraordinary wine buying experience is imperative. Your role will be to assure that every order, delivery, and shipment make it to their location, as well as ensuring that communication with clients (regarding their orders) is clear. The warehouse/cellar is also under your supervision, so it is your responsibility to keep it clean, organized, and ready for operations.

What you'll be doing

  • Work with other team members to ensure that all customers receive exceptional service throughout their shopping and shipping/delivery experience
  • Act as a representative of our brand; help educate and excite others about our mission and values
  • Fulfillment of all shipments including online orders and private client orders
  • Coordinate shipping for hold orders (weather holds, pre-arrivals, etc.), including additional billing for shipping fees
  • Purchase and maintain all shipping/fulfillment materials
  • Maintain and organize the cellar/warehouse
  • Assist with receiving inventory into the cellar/warehouse
  • Assist with restocking the retail floor
  • Assist with local deliveries (when available)
  • Assist with inventory

Ideal Candidate

  • Desires to work hard and develop with our growing company
  • Has good organizational skills and an eye for detail
  • Great at communicating clearly and effectively- in person, on the phone, and via email, with both customers and other team
  • members
  • Dedicated to making people happy– you exceed customer expectations with a great attitude, while also being a fantastic and fun team player
  • Self-starter with energy to spare

Requirements

  • Ability to easily lift and move 50lbs (wine is heavy)
  • Must have a valid driver’s license
  • Comfortable using email and Excel
  • Minimum 1 year working in a customer service environment

Perks

  • Employee deep discount on wine
  • Participate in staff tastings & education

Apply Below

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